V.Shipping 

Incoterm: EXW   shipping method optional

1. For order gross weight  within 100kg we recommend shipped by   Express, it takes 3-5 d       days for  high efficiency with shipping . 

 
2. For order gross weight over 100kg but under 300kg,  shipping by air  is recommended  for  fast 5-7 days and high efficiency.

3. Order gross weight over 300kg  shipping by  sea is recommended for low freight cost but 20~ 30 days on sea.

VI. Our Services

1. Customer request or customized specification is acceptable
2. 100% test and inspection before packing.
3. Fully charged with scooter before delivery
4. Any inquiry about scooter is welcomed.  Prompt response.
5. Fast delivery and shipping status tracking.

sample order for test is acceptable.
we can supply OEM services since we are manufacturer.

First-class after-sales service

1. 12 hours /day 6 days /week on-line service
2. Professional technician and engineers service
3. Free instructions of driving or riding
4. Spare parts and components support
5. Replacement or repair if it is under warranty.

VII. Freego High-tech Corporation Limited

Freego High-tech Corporation Limited is a high-tech company with combination of research and development, manufacturing, domestic and international marketing.

Freego  do and only do self balance electric scooter . There are  19" on-road big wheel segway scooter , 21" off-road big wheel model and 10" smallest segway scooter with handle and 6.5", 8" and 10" mini smart self balancing scooter. 







XI. Warranty Details: 

1. Warranty:  Main parts  12 months, 1 year free maintenance.

2. Return Policy (under warranty):

a). Within the period of  warranty, Freego High-Tech Corporation LTD. will offer online tech support for free. 

 b). You must contact us to obtain Return Parts approval. Buyer must send us the defective part to our office in China, and buyer shall pay for the shipping cost to send it to us. 

 c). Once we have received the defective part, we will send a free replacement part to the customer, at our cost. 

 d). After the warranty has expired, the customer shall bear all costs for the new parts and shipping. 

 e). This limited warranty is for parts only, no repair services are offered for free. 

 We only cover our own parts. If customer has in any way modified or installed unapproved parts, the warranty shall be void.

XII. Customer show

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