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FreegoChina: e-Bike Factory

Blog / FAQ

CARGO-BIKE

Discover the Future of Cycling with Our Premium E-Bikes!

FAQ's

Q: What is Freego’s Standard?

We strictly executed ISO9001 Quality Management system.
1.Incoming material quality checking. -IQC
2.In process quality checking. -IPQC
3.Outcome products quality checking. -QC
4.We made prototype to test all small parts and its performance before mass production
5.Our products tested about 1000km (2 months) to make sure it is safe,durable and reliable. 6.Free trial in public to collect different riding advice for product improvements.
Experienced and reliable sub suppliers provide high quality parts and global insurance.
If something happened to battery the victim would get compensation up to 5.000.000 USD

Q: How about the motor?

1. When the range is guaranteed, the more motor power a scooter has the better it is.
2.A good motor requires for good quality magnet, cables and excellent assemble work.
3.There are many grades of magnet that comes with different prices.
4.Good quality motor is 30% higher than the low-quality ones.

Q: How about Freego’s battery?

1.Battery determines maximum range, charging time, scooter weight.
2.Generally, lithium-ion batteries always outperform lead-acid batteries.
3.Low quality cells and poor assembly are main reasons of battery explosion or burning
4. Battery pack normally includes 20 or more cells. Protection PCB cables soldering.
5.One must choose quality cells and good assembly workshop to achieve good qualitv
6.Good quality battery is 30%-50% higher than the low-quality ones. Freego choose good quality batteries according to Freego standard. We have excellent suppliers to customize for us. So, we call it FREEGO BATTERY.

Q: Why Do You Choose Freego?

1.No.3 in Top 10 Brands 2015 China.
2.China National High-tech Enterprise
3.The largest manufacturer and the first exporter of E-scooters in South China.
4.Europe Union Registered Brand.
5.The Global Leader of Short-distance Personal Transporter.
6.Powerful design team is made up of talents from Italy, Israel, Germany, and China.
7.Certificated by TUV, BV, SGS, UL and Alibaba.
8.Freego passed ISO 90012008 Quality Management System.
9.The 13 year’s Verified supplier of Alibaba and 5years of gold supplier of Global sources

Q: Who are we?

We are based in Guangdong, China, start from 2012, sell to Western Europe(30.00%),North
America(15.00%),SouthAmerica(15.00%),EasternEurope(10.00%),NorthernEurope(10.00%),Southern Europe(10.00%),Mid East(6.00%),Southeast Asia(2.00%),Eastern Asia(2.00%). There are total about 11-50 people in our office.

Q: How can we guarantee quality?

Always a pre-production sample before mass production.
Always final Inspection before shipment.

Q: What can you buy from us?

Electric Scooter, E-bike, Sharing Electric Scooter

Q: Why should you buy from us not from other suppliers?

-The leader of Short-distance personal Transportater.
- China National Hi-tech Enterprise with ISO Quality System
- China's Top 10 Brand in 2015 - Freego is EU registered Brand. 25 Patents
- Onsite checked by TUV.
- Products passed CE, FCC, RoHS,UL,KC

Q What services can we provide?

Accepted Delivery Terms: FOB,CFR,CIF,EXW,FCA,CPT;
Accepted Payment Currency: USD, EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;
Accepted Payment Type: T/T,L/C,MoneyGram,Credit Card,PayPal,Western Union,Cash,Escrow;

Q: Which Language Spoken?

English,Chinese,Spanish,Italian

About Shipping

About Shipping and responsibility. As a factory, Freego's job is to produce and deliver on time. International shipping is an extra service. Freego can assist buyer to find the right shipping agency. But the buyer is responsiable for the risk ( logistics delay, missing, damage) if any.